User-Friendly Platform Educational Resources Social Trading Features
Wikitoro author Nick Zelver Written by Nick Zelver
Wikitoro fact checker Wikitoro Team Fact checked by Wikitoro Team
Updated Feb, 2024

Introduction

Here's a comprehensive eToro info guide, where you'll find essential information about eToro that goes beyond just trading. This page is designed to provide you with various aspects of this brokerage's services and operations that you might find relevant and useful. I encourage you to explore the information I have gathered for your convenience and understanding.

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76% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you can afford to take the high risk of losing your money.

 

Customer Support

When it comes to getting help or assistance with your account, the eToro customer support department is your go-to resource. As per my extensive exploration of their website and app, I found that they have several channels through which you can contact their client assistance team:

  • Live Chat: Available Monday to Friday, 24 hours a day, this option offers real-time assistance for your immediate queries.
  • Email: For more detailed inquiries or issues that require thorough explanation, email support is a reliable choice.
  • Chatbot: For quick, automated responses to common questions, the chatbot is a convenient tool.
  • Ticket System: Submit a ticket for complex issues that need tracking and follow-up.
  • WhatsApp: A modern and quick way to get in touch with your account manager if you are a member of the eToro Club.

It's important to note: While live chat, chatbot, ticket system, and WhatsApp support are available only in English, email support is offered in multiple languages. These include English, French, Spanish, German, Arabic, Italian, and Chinese, catering to a diverse global user base.

 

Career Opportunities

The company's growth as a global financial platform is reflected in its expanding team, which now exceeds 1,700 employees. The workforce is spread across various regional offices, offering a multicultural and diverse working environment.

🔎 My Research and Suggestions

Based on my research and findings, I highly recommend two platforms for the most up-to-date and comprehensive information on career opportunities at eToro. Whether you're just starting your career or looking for a new challenge in the fintech industry, these resources are invaluable.

For those interested in joining eToro's dynamic team, there are 2 ways to discover career opportunities:

  1. LinkedIn: Regularly checking their official LinkedIn pages can provide insights into current job openings and company updates.
  2. Careers Page: Their official website hosts a dedicated eToro Careers page, which is frequently updated with new job listings across different regions and departments.

 

Regulation & Licenses

eToro is recognized as a multi-regulated broker, adhering to the stringent guidelines set by several top-tier financial authorities. Within the eToro group, there are multiple licensed entities, each catering to clients from over 100 countries.

Each entity under their umbrella holds an eToro regulation and license from a respective financial authority. These licenses obligate them to adhere to specific regulatory standards, which can vary among different regulators:

  • Financial Conduct Authority (FCA): UK's primary financial regulatory body.
  • Cyprus Securities and Exchange Commission (CySEC): The regulator for Cyprus-based financial companies.
  • Financial Services Authority Seychelles (FSAS): Oversees financial services in Seychelles.
  • Financial Crimes Enforcement Network (FinCEN): A U.S. government bureau focused on combating financial crimes.

 

Yoni Assia: The CEO

Yoni Assia stands at the helm of eToro as its CEO, a position he has held since co-founding the company in 2007 at the age of 25. Alongside his brother Ronen Assia and David Ring, Yoni Assia has been instrumental in shaping the brand into a leading social trading platform.

Apart from leading eToro Yoni Assia has earned various awards and recognitions in the financial and technological sectors. His achievements include:

  • Member of the YPO: Yoni is a part of the Young Presidents' Organization, a global network of young chief executives.
  • Fintech 40 List by Financial News: This recognition highlights his significant contributions to the fintech industry.
  • Fintech 100 Top Influential Leaders List by City A.M.: His inclusion in this list underscores his impact and leadership in the fintech sector.

 

In Retrospect

This supplementary guide is designed to help you navigate the non-trading aspects of eToro, from customer support to career opportunities. Understanding these facets will enhance your overall experience with the platform, whether you're a trader, a job seeker, or simply someone interested in the workings of a leading fintech company.

 

eToro is a multi-asset platform which offers both investing in stocks and cryptoassets, as well as trading CFDs.

Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Past performance is not an indication of future results. Trading history presented is less than 5 complete years and may not suffice as basis for investment decision.

Copy Trading does not amount to investment advice. The value of your investments may go up or down. Your capital is at risk.

Cryptoasset investing is highly volatile and unregulated in some EU countries. No consumer protection. Tax on profits may apply. Don't invest unless you're prepared to lose all the money you invest. This is a high-risk investment, and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.

eToro USA LLC does not offer CFDs and makes no representation and assumes no liability as to the accuracy or completeness of the content of this publication, which has been prepared by our partner utilizing publicly available non-entity specific information about eToro.

Wikitoro author Nick Zelver About Nick Zelver

Nick is the Senior Content Editor at Wikitoro.org with over 15 years in online marketing. A graduate of Toronto Metropolitan University, he has strategized for More Sales Inc. and led online sales at GlassesUSA.com. His journey through digital marketing, e-commerce, and account management has equipped him with a unique perspective. Every article he pens is infused with his real-world experiences, aiming to guide and inform readers.

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76% of retail investor accounts lose money