eToro Info

Written by Nadav Zelver

Reviewed by Wikitoro Team

This page takes a closer look at what eToro offers beyond its trading features.

From customer support and global licenses to leadership details and career paths, each section provides insights based on verified information.

Regardless if you're already using eToro or just checking out your options, you'll find a clear snapshot of how the company operates behind the platform.

Customer Support

Need help with your eToro account? Good news because you’ve got options.

After checking out the eToro platform and testing their support channels, here’s a list of how you can get in touch:

• Live Chat: Available 24 hours a day, Monday to Friday. Perfect for urgent issues when you need someone, like right now.
• Email: Best for anything that needs a bit more explanation. You’ll get a written response you can refer back to.
• Chatbot: Quick but take note that it's automated, so you're not talking to a real person. Great if your question is common or simple.
• Ticket System: For more complicated problems that need tracking. Submit a ticket and wait for a follow-up.
• WhatsApp: If you’re part of the eToro Club, this gives you a direct line to your account manager, which is handy and fast.

One thing to flag: most of these support options (chat, chatbot, tickets, and WhatsApp) are available in English only.

But email support covers multiple languages: English, French, Spanish, German, Arabic, Italian, and Chinese. So wherever you’re based, you’re likely covered.

Career Opportunities

eToro’s  transformation into a global fintech brand has brought major team expansion. The company now has over 1,500 employees spread across multiple regional offices. The result is a diverse, multicultural work environment with roles spanning product, marketing, engineering, operations, and more.

🔎 What I Found (and Where to Look)

If you're thinking about a career move (or just curious) there are two primary places to keep tabs on:

1. LinkedIn: eToro’s LinkedIn page (https://www.linkedin.com/company/etoro/) regularly features new job postings, company updates, and team insights. It’s a good way to spot opportunities early and get a sense of culture.
2. eToro Careers Page: Their official careers site (https://www.etoro.com/about/careers/) is the main hub. It’s updated frequently with global listings across departments, from R&D in Tel Aviv to compliance in London.

If you're eyeing the fintech space, both resources are worth checking weekly.

Regulation & Licenses

Let’s talk credentials.

eToro isn’t just operating globally, it’s doing so under the watchful eye of some of the most respected financial regulators out there. The company runs through a group structure, with several licensed entities serving clients in over 100 countries.

Each branch holds its own regulatory license, and that license comes with rules. These rules aren’t copy-paste. They vary depending on the jurisdiction.

Here’s a quick look at who’s overseeing what:

• Financial Conduct Authority (FCA) – The UK’s top financial watchdog. Think of it as the gold standard.
• Cyprus Securities and Exchange Commission (CySEC) – The authority covering eToro’s Cyprus-based operations.
• Financial Services Authority Seychelles (FSAS) – Regulates financial firms operating out of Seychelles.
• Financial Crimes Enforcement Network (FinCEN) – A U.S. bureau focused on cracking down on financial crime.

Yoni Assia: The CEO

Yoni Assia has been steering eToro since co-founding it back in 2007, when he was just 25. Along with his brother Ronen Assia and business partner David Ring, he’s helped turn a small idea into one of the world’s most recognized social trading platforms.

But there’s more to Yoni than just the CEO title. Over the years, he’s earned his share of recognition in both finance and tech circles:

• YPO Member – Part of the Young Presidents' Organization, a global network of influential business leaders.
• Fintech 40 by Financial News – A nod to his role in shaping the fintech space.
• Top 100 Fintech Leaders by City A.M. – Acknowledged as one of the most influential voices driving innovation in financial technology.

This quick guide focuses on the parts of eToro that aren’t tied to trading, like customer support, company background, and careers. Whether you're actively using the platform, considering applying for a role, or just want to know how the company operates behind the interface, this will give you the context you need.

eToro is a multi-asset platform which offers both investing in stocks and cryptoassets, as well as trading CFDs.

Please note that CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 61% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work, and whether you can afford to take the high risk of losing your money.

This communication is intended for information and educational purposes only and should not be considered investment advice or investment recommendation. Past performance is not an indication of future results.

Copy Trading does not amount to investment advice.  The value of your investments may go up or down.  Your capital is at risk.

Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong. Take 2 mins to learn more.

Crypto investments are risky and highly volatile. Tax may apply. Understand the risks here https://etoro.tw/3PI44nZ.

eToro USA LLC does not offer CFDs and makes no representation and assumes no liability as to the accuracy or completeness of the content of this publication, which hasbeen prepared by our partner utilizing publicly available non-entity specific information about eToro.